Not a great place to stay.

I stayed here in April 2023. This hotel was very average and nothing spectacular. Some staff were very helpful, some were very rude. I cannot comment on the pool as I was too busy to try it out, but it was essentially empty our entire stay despite the 80 degrees warm weather. The cleanliness was awful, our bath was moldy and falling apart essentially. Location was very convenient. However, do not rely on the airport transfer. We waited for 3 hours and it never arrived. We ended up getting on a different transfer who luckily allowed us to get on and then we had to walk over to the correct hotel. We arrived in the states for the first time ever, with no phone service to call an Uber, and the transfer let us down.

Good location, comfortable hotel!

I stayed here for five nights while attending an event. The hotel was very comfortable with large rooms and a good sized bathroom. I didn't use the bar but it looked nice! I spent the morning before flying home by the pool, which was a strange experience being from Britain as it was February!

An absolute rip off!

Really poor hotel. Disappointing start to our holiday. The corridors and rooms were tattered and very dark and dingy. The rooms were overpriced. They had the balls to charge over $50 per night to park after charging $150 per night per room. Breakfast was a scam. When you arrived at breakfast they asked you if you had a voucher which made the breakfast cheaper, but had not been offered at check in. Only ate the breakfast once. The beer was about $16 each and the bar seemed to open whenever they could be bothered. The pool area was nice and the location was decent for accessing LA by car. Otherwise, dreadful.

I arrived on April 26th 2025 from Scotland for a 4 night stay only to find that the hotel was closed down, I booked it through Booking.com and no one from there ever contacted me about the closure, also no refund from them, lost 500usd and then had to find another hotel for my 4 night stay at a further cost of 800usd.Found it all pretty shocking

HOTEL IS CLOSED

Upon arrival there was a sign on the door saying the hotel was closed. No explanation or attempt to contact me was made. In hindsight from reading other reviews it seems this hotel has been closed or planning on closing for awhile, thus making it completely inexcusable that no one informed me. I was dropped off, in the dark, alone, and forced to find a nearby hotel for a much more expensive rate. Do not waste your time and money with this place!!

Don’t Book

DON’T BOOK THIS HOTEL I booked hotel thru our airline Qantas only to arrive at the hotel after a 15 hour flight to closed doors and learning later that it’s been closed for a number of weeks. After contacting Marriott call centre they could not explain why hotel was closed, they offered us another hotel of cause at a much higher rate to original booking

Worst Nightmare!

The worst part experience I had with a hotel in my entire life! No staff onsite, manager that attended was so rude and mentioned the hotel was closing down. No wifi, no service, all amenities closed and transfer from hotel to airport was not available! I got lost at the hotel, stuck in an elevator and was treated rudely. I would recommend hotels.com to review their accommodations and remove from the options!

They are closing the hotel nothing more to say

Hotel is going out of business. Wish I knew when booking. Receptionist was extremely kind and cancelled our stay for us once we realized we couldn’t eat there and hotel wasn’t to the standard we paid for. She Even offered to help us find a new hotel. When we originally booked room we needed convenient shuttle to airport. At check in there was a sign that they no longer offer shuttle service and Restuarant was shut down for good. The place looked run down and no staff (besides receptionist) or visitors were seen. Closing date of hotel is April we were told. Don’t recommend.

Shuttle service HORRIBLE

I was super disappointed in the stay. The rooms were so old and sad. Check in was sub par. And the shuttle service to and from the airport pretty much shouldn’t exist. We weren’t even able to catch the shuttle from the airport to the hotel because the bus was always full. We will never stay or park at this hotel again.