great as always

The people are the best The location is exceptional

The location was awesome, I am elderly, just getting over a hip replacement and everything was within reach, Eureka skydeck, the waterfront, restaurants, the Trams. The Hotel Breakfast was the best ever. The staff were excellent. And child friendly, my granddaughter had a wonderful time.

not great for the high cost

The room was large and comfortable although the furniture is aged and worn out. no hooks to hang a towel near the shower but had 2 x toilet roll holders?? Great coffee machine !! Good size TV

We dropped our bags off and checked into the hotel around 10.00am and then headed into the city as our room was not available. We recieved a call around 12-1.00 that our room was now ready and we headed back to the hotel. We were told our bags would be right up. We waited around an hour for our bags, before i called reception. It took another 2 hours to find our bags as they had been misplaced. Beside adding to the agnst that we had to be at a wake at 6.00pm in Hawthorn, we were unable to use the facilities as we did not have our clothes, swimmers, etc. As a result, we decided to eat at an external resturant for the evening after the wake and then left earlier in the morning to get to the airport. We really used the hotel as a bed for the night.

I'll be back.

The location, pool facilities and buffet breakfast are the best part about this hotel.