Amazing staff but not so amazing other things

We booked a family room but since there was overbooking, we could not get that. As a solution, they gave us 2 rooms next to each other, and it was a nice gesture. However, fridge in the room was not working and we could only understand that next morning when the bottle of our medicine was still warm. Since it was a sunday, they could not get the fridge fixed but offered to keep the medicine at theirs. Room service was tidying up the room everyday but the room was still full of dust. On the bright side, all staff was really great. For all the problems we have experienced, they were so quick to offer an alternative. Location was also good with basically 15min walk to kaiser wilhelm church.

Slow internet

Very poor internet speed in WiFi (between 5-10 mbps), and my room was somehow shielded, so the mobile internet speed was poor as well. Other were ok.

Staff were very helpful and obtaining tickets for me for a great show falling in love. Nobody should miss it also directing me on which trains to take, etc..

excellent service and they showed us early checkin. AC a little weak. otherwise all good.

Easy and Clean

Was short and sweet. Very comfortable.

Nice at a good price

Very clean and spacious rooms. Will stay there in my next visit to Berlin

The only thing I didn’t like is they provide a coffee machine but they don’t provide any coffee or sugar or tea and water at all. Only one time went we arrived with the gate one group.

All was good except for the room which is stuffy and warm….. no AC 😫

Very nice and helpful staff, property was centrally located and rooms clean and comfortable!

We really enjoyed our stay at the Abba Berlin. Great neighborhood, we felt safe walking around. Would definitely recommend it. Just didn’t like having to go through the smokers right in front of the entrance door.