Gym and Pool

The gym and pool is very clean and with a nice ambiance. The staff especially Kuya Dante is very accommodating and always happy and ready to guide us. He deserves the employee of the year award.

Rooms were clean, staff was helpful, approach to attached mall made things easy, lot of restaurant's option around, in all good stay

It was ok …. It looks different in pictures but in person its different ….. and most weird part they charge you for ice …. Like why

There is nothing I disliked

Lovely hotel but can improve on housekeeping

I come almost every year for my birthday I was very disappointed this year as my room wasn’t cleaned properly and also it was never done while we were out. Today I met Rubel who normally works on the 6th floor and he did a thorough clean and was very apologetic about our experience. I love this hotel but must say I was disappointed with the cleaning service. Otherwise everything else was good and staff are very polite. Thank you to Rubel for being so good.

Oh i love the spa staffs, i was in the Classic suite and i loved the home like feeling it gave me

Yasmine Lounge

I'm staying in this hotel very pleasure for me in there I came to the lobby lounge coffee shop Yasmine Lounge coffee shop I was very nice coffee especially one of the lady Ms Me Me she's very kindfully I really enjoy this place

I was surprised to be near Deira area Dubai where it’s so comfortable and lovely. The mall is just next door which is wonderful. Breakfast spread is good. Will stay again.

5 stars – Always our home in Dubai

Swissôtel Al Ghurair has been our preferred place to stay in Dubai for years. It truly feels like home every time. The rooms are spacious, clean, and ideal for families — we always feel relaxed as soon as we check in. What makes it even better is the location. The hotel connects directly to Al Ghurair Mall, which is super convenient for shopping, dining, and quick errands. And Union Metro Station is just opposite the hotel, making it really easy to get around the city without needing a taxi every time. The staff are friendly and professional — always helpful, especially with kids. The breakfast spread is excellent, with plenty of variety for all ages, and the pool area is great for children. We’ve tried other hotels in Dubai before, but we keep coming back here. This has been home for us — always our first choice. Highly recommended if you’re looking for a comfortable, family-friendly stay in a central location.

Regular returnee

Always a pleasure staying here.