Nice and clean. Good staff

위치는 나쁘지않으나 매일 수건을 한개만 셋팅하는게 이해가 되지않음. 클럽이랑 너무 가까워서 소음이 밤샘들림.

Good value. Quiet and accessible.

Great service. The reception team are amazing. Very efficient in airport pick and drop shuttle. Will come back again

Uma experiência ruim

Eu lamento muito ter que fazer uma avaliação ruim mas preciso ser honesto. As pessoas do hotel, o gerente, os atendentes, o pessoal da cozinha merecem Que eu diga que eles Foram a única coisa Que posso mencionar de muito boa sobre minha estadia. Faltou energia durante Pelo menos 80% do tempo que eu passei por lá, eu via o esforço e o constrangimento dos funcionários por esse motivo mas atrapalhou muito minha estadia . Sem energia eu não tinha conexão com internet e não podia me localizar na cidade, a água não funcionava porque faltava energia. A princípio o quarto parecia bem limpo mas com o tempo alguns insetos Indesejados foram Vistos dentro do quarto Por algumas vezes . Infelizmente foi uma experiência ruim

Above average

Average

The hotel was okay, nothing special. Towels and bed seeds could be better.

Amazing stay

my 3 days business stay was amazing, the services and hospitality of the reception team particularly the lady at the reception Kilka... and the gentleman are amazing people. The breakfast is great with variety of choices. Thank you

As I was preparing to depart Addis, a member of their staff was waiting at the airport for me hours after I checked out of the hotel. She allegedly ‘forgot’ to charge me for something and did not want to get into trouble. This was shocking to me because as I was checking out with her, I specifically asked her if we were all set, to which she replied “yes, you are good to go”. Further, she got airport staff involved as well. With the language barrier that existed with her, it was hard for me to fully understand how this happened. She was instant that I pay the money for the forgotten charge so she would not get in trouble, nearly causing me to miss my flight. She also had someone on a call on her cell phone during. She finally asked if I had cash (USD) and fortunately I did, but it just felt wrong and sketchy for me to pay in this manner, under these circumstances. Nonetheless I paid her as she was beginning to make a scene at the airport entrance. After I paid her (in the presence of the truly friendly Bole airport staff) she then tried to give me some of the cash back and said she’d cover the difference since it was her fault. I denied her request to give me money back as I just wanted this interaction to be over. Having this kind of interaction while abroad (with the language barrier) made me so nervous and uncomfortable. This was a very poor way to handle this, Daamat. Because of this, I cannot say I will ever stay at your property again, nor can I recommend it to others.

Top Service, Sehr Zufrieden