It was good apart from the staff. The lady at the reception who was there after 10 pm needs more training in customer service.

The design of the rooms is great and very comfortable

Excellent location for going to football at West Ham's stadium nearby. Rooms are great and there is a good range of dining facilities.

Lovely one night stay with an amazing breakfast.

Perfect location for Westfield. Luxurious feel.

Amazing staff

I booked this hotel as a birthday surprise with my partner. There were possibilities of a birthday package which I paid for in advance. We arrived pretty late around 23:00 and when I asked the staff if everything was arranged for the surprise, it seemed that they forgot to do so :( Manish was very helpful and quickly set everything up so we could still enjoy the weekend! With a complimentary upgrade to the suite as apologies and with the surprise birthday package, our stay was very comfortable and we enjoyed our weekend! The check-in went very smoothly with the help of Tayyab. Very nice guy! Breakfast was also pretty great.

Great! And value for money

Good clean property, brand new rooms and spotless, location is right next to Stratford International station and the mall. Connecting to central London (Covent Garden, etc.) is easy - by tube & Elizabeth line. Of course, if the tube is not working on the day, you’ve got to find alternatives like bus or Uber. Very good aircon, comfy bed - they even provided a fan when I wanted some additional air circulation in the room. Room service and front desk were so responsive - all requests addressed within minutes.