Anyone could take reservations... It's the holding of the reservation you don't know how to do

At first it seemed like a great deal. However, upon arrival I was told that they had cancelled my room due to an overbooking. The email cancellation was received only 2 hours prior to check-in. I had to book a more expensive holiday inn miles away from my needed location and the only compensation received (not yet received) was $100 of Bonvoy points. Not worth the struggle.

Great location, but also very noisy, great property if you can look past that!

You can't go past the location with this property. Handy to so much that the city has to offer, or a quick walk to the train if you are going further a field. Rooms are spacious, large kitchen. Easy to check in and check out. Discovered the Club room which had a table tennis table and area to hang out which was a bonus. Washer and dryer is excellent for travellers! Valued being able to stock up on coffee everyday and fresh towels etc were available in reception. Staff were friendly, greeted us warmly every day.

It was beautiful

I like how everything was clean

Location close to the center. Fully furnished apartment. Clean, easy check-in even after reception hours, free luggage storage after check-out.

Great value for a group in the city. Best to come and go during the day

It was very clean and modern. Had everything you might want and very comfortable for 6 people.

Avoid at all costs. By looking at Trip advisor reviews Sonder appear to do this all the time. Booking should remove them

Our booking was cancelled the day before so we didn’t get to stay. Terrible customer service. We ended up having to book another accommodation last minute and ended up paying £500 extra

We liked it and my daughter was excited about the white noise machine 😉

Apartment is nice and I loved that they have lockers for free for our luggages

Real good location. Good space in rooms. Washer and dryer in room was clutch. This Sonder has a reception desk, and they were super helpful.

Beautiful, but noisy

The apartment itself was great. Very spacious and fully equipped. Location is also great, everything within reach.