loader
hôtel chems

Hôtel Chems

Avenue Hommane Al Fetouaki, Marrakech, 40000, Marrakech, 40000, MA

    Spa and Recreation
    Relax at the full-service spa, indulging in massages and facials. Make use of the outdoor pool and tennis court for recreational activities.

    Dining and Entertainment
    Savor meals at the restaurant, grab snacks at the cafe, or enjoy room service. Unwind with a drink at the bar or poolside bar while enjoying a complimentary full breakfast.

    Convenience and Comfort
    Benefit from amenities like complimentary Wi-Fi, concierge services, and a hair salon. The hotel also offers dry cleaning, a 24-hour front desk, and luggage storage for your convenience.

    Book your stay at Hôtel Chems to experience luxury and convenience in the heart of Marrakech.

    facility at Hôtel Chems

    Elevator
    Shopping on site
    Golfing nearby
    Television in common areas
    Scooter/moped rentals nearby
    Free breakfast
    Safe-deposit box at front desk
    Free use of nearby fitness center
    Porter/bellhop
    Full-service spa
    Meeting rooms
    Pool umbrellas
    Golf lessons available nearby
    Tours/ticket assistance
    Snack bar/deli
    Tennis lessons on site
    Free self parking
    Airport transportation - drop-off (surcharge)
    Pool sun loungers
    Free full breakfast
    Banquet hall
    Free breakfast
    Meeting rooms
    Full-service spa
    Free WiFi
    24-hour front desk
    Terrace
    Garden
    Luggage storage
    Designated smoking area
    Concierge service

    policies

    Check-in: 02:00 PM, Check-out: 12:00 PM

    Pets not allowed

    Professional property host/manager

    No cribs (infant beds) available

    location

    Faq

    You can access your rooom between 02:00 PM and

    You must vacate the accommodation from 12:00 PM

    No, the establishment does not have a Wi-Fi connection.

    No, the establishment does not have a parking.

    No pets are not allowed

    No, the accommodation is not suitable for children.

    Yes, cleaning is included in the price.

    Yes, you will be able to cancel your reservation from your customer area.

    You will be charged as soon as you have made the payment for your reservation.

    No, no security deposit is required to book an hotel room via our app.

    Of course, you must present an identity document upon arrival.

    No, the the accommodation does not have air conditioning.

    No, the the accommodation does not have a swimming pool.

    The average not for this establishment is 0

    Last reviews

    D
    davidcU1348YE
    Family DUNDEE, SCOTLAND
    8/10
    Amazing location and breakfast!

    Stayed for a long weekend, family of 4 in 2 adjoining rooms. Very close to medina, perfect location. 5 min walk through beautiful gardens the main hub of Marrakech, the medina. Hotel is slightly dated but has a great outlook and an amazing pool. Staff were friendly enough. Rooms have heaters in them for winter (didn't figure this out until night 2). Breakfast is outstanding. Eggs are amazing, freshly scrambled. Lots of different breads, fruits, cakes, pastries, honey, preserves, fruits and most importantly, mint tea. Hotel could do with some upgrading but wouldn't hesitate to stay here again. Especially for the breakfast!!

    Tuesday, December 23, 2025
    M
    MariK541
    Couples JYVÄSKYLÄ, CENTRAL FINLAND
    2/10
    I do not recommend

    Not up to a four-star hotel! The surfaces and textiles are very worn and old, the towels were white maybe 20 years ago. The floor in the room is ice cold. Hand soap only appeared in the room on the third day. There is no bag in the trash can. The lighting in the room is really bad. Sounds can be heard through the walls easily. The cleaners don't understand a word of English and knock on the door several times a day, one comes to check the towels and the other brings paper, etc. There was no "Do not disturb" sign in the room. The reception staff was not very friendly, more like rude. The breakfast was limited and something was constantly missing from the buffet. The tables were not cleaned during breakfast and there were a lot of crumbs and napkins from the previous diner, etc. You can only pay the city tax in cash. The hotel is close to the medina, but in my opinion that is the only good thing about the hotel.

    Monday, December 1, 2025
    H
    H2234ZIpaulinas
    Family
    2/10
    The worst hotel I have ever been.

    The worst hotel I have ever been! The toilet been cleaned every day but still dirty, on arrival we got two small soap bars, after the first cleaning one soap was missing and never replaced, the same toilet paper and no shampoo, I had to go to the reception desk and ask for toilet paper wtf? They should replace it when they came to clean the room! Towels grey like they were not washed properly. Food disgusting, if you don't like sweet French breakfast, nothing else for you to eat! The photos with food here are a big lie! If you are used to European standards, definitely not recommend that hotel! The only good thing is the pool and the pool boy, very friendly and always ready to help. Location is also good, walking distance to Medina. Small I would say 18" TV on the wall, the room looks so old, never redecorated.

    Saturday, November 29, 2025
    6
    670marianit
    Friends Getaway
    4/10
    No good

    Location is good, but the hotel is definitely not a 4-star, breakfast is the worst hotel I stayed 😢is not much to eat the hotel needs new renovations

    Monday, November 10, 2025
    C
    Climber22369809381
    Couples
    10/10
    Best hotel in Marrakesh for its location, swimming pool, and quietness!

    Best location in Marrakesh! The swimming pool, hotel cocktails, and its private garden area are a luxury and only 5 minutes walk from the Soul and the craziness. The bedrooms are not luxurious but they are clean…… and it is so quiet!! The hotel staff are friendly and the breakfast is great! It is a jewel as long as you are not looking for luxury bedrooms.

    Thursday, October 23, 2025
    M
    mercya412
    Couples
    6/10
    Ok

    The room was less than expectation which was a con for me But the location was good, close to the market and the big mosque that was a pro Breakfast was OK But I couldn't get a massage and that was a con

    Friday, October 10, 2025
    J
    juliewZ2212CE
    Solo Travel
    2/10
    Never to be repeated, bad experience

    What a bad experience, never to be repeated. I'm a solo traveler so safety is a priority. Given a terrible room with awful shabby bathroom. Checking out the next day ...expected to be able to have a towel and use the pool next morning but was denied one several times even though other guests were given one .....I couldn't wait to get out of there, will never go there again I felt like a second-class citizen

    Saturday, September 20, 2025
    C
    Curiosity32716782856
    Family MANCHESTER, GREATER MANCHESTER, ENGLAND
    6/10
    Definitely not 4 stars

    Fantastic location. Short walk to the Medina but the hotel is definitely not 4 stars (Tired) Great size pool but didn't show the depth Room facilities were basic (no tea/coffee and no handrails in the shower as everywhere is tiled. (Slips) Catering more for the French especially breakfast. Struggle to give change when buying drinks. Would we come back here. . . No

    Friday, September 19, 2025
    A
    AngelaBy2014
    Couples WARRINGTON, CHESHIRE, ENGLAND
    6/10
    Great location but in need of a refurb

    The hotel is perfectly located to walk into the square where there are plenty of places to eat, drink, shop and visit. It also has a swimming pool, gardens, and offers breakfast and snacks, all of which were the reason we booked. We have found the staff to be friendlier than mentioned in many reviews. There are also plenty of loungers. We didn’t pay a great deal so it probably represents value for money. We were surprised to find out that everything is cash only and they seem to struggle for change much of the time - probably to create tips. It needs a big refurbishment and the cleaners could benefit from some clean equipment to work with. Food-wise there’s some choice, we’ve found breakfast and pool snacks to be fine but can’t comment on dinner as we’ve been eating out every night. Overall our stay has been fine but it’s definitely not a 4-star hotel.

    Monday, September 15, 2025
    5
    508jennym
    Couples
    2/10
    I would never return to this hell hole

    I Wouldn’t waste my time booking this hotel ever again and would never go back to this hell hole. I Stayed here from 2nd August until the 10th August with room and breakfast included, Hotel looks nothing like the picture on the site, The staff are rude and perverts, when we arrived we asked to change room as it was cold & gloomy and next to a building site in a car park, we had ants in our second room, There are no basic appliances like kettle fridge iron etc as you can't take food or drink in your room and are told this when booking in, When you arrive you will be told that there is a tax on leaving the hotel of 216 Dirham but they added 264 dirham when we were leaving, The breakfast wasn't worth getting up for it was appalling, There was one member of staff that turned the air on off because we were sitting in the lobby, I don't think they like English people very much, I am not one for complaining but I am absolutely so angry at this hotel for the way we were treated, on leaving the taxi driver said it is a government hotel so this is why because they are unhappy, I suggest you book somewhere else and don't take the risk, this is a 4-star hotel and in my honest opinion, I would give it a 1 star for the sun and pool, there is nothing nice about it, drinks are 25 dirham each in the hotel, I understand that they have to make a profit but they will try and make as much money as possible, outside shops charge 4 dirham each for the same drink, I was so happy to be coming home and will never go back to Marrakesh ever as the disrespect doesn't end in the hotel. Good luck on finding a better place to enjoy your break I wish someone had told me this information before I booked

    Tuesday, August 12, 2025
    Search a room
    contact info

    Avenue Hommane Al Fetouaki, Marrakech, 40000, Marrakech, MA.

    212-52-4444813

    check-in : 02:00 PM
    check-out : 12:00 PM