Nice place to stay

I have stayed many times on business & social trips; great hotel in an ideal location in Central.

Nice

The staff wake you up by phoning you at midday if you have the do not disturb sign on. I find this bizarre

Don’t stay here if you enjoy sleep

The hotel had a ludicrous policy that if your Privacy sign is on the door after midday they will phone you to wake you up to ask if you want housekeeping. So don’t expect to have a good sleep after midday if you’re jet lagged. I reported this on the first day and was told it was hotel policy to check that you’re OK. I assured them that I was jet lagged, not dead, and could they not phone me at midday if I was sleeping. They said that they would put a note on their computer but exactly the same thing happened the next day. I can understand hotels being concerned if you’re missing for days on end but I have never before stayed in a hotel that assumes you might be dead if you sleep after midday. It is beyond parody that they will phone you to take you up because they can’t knock the door because the privacy sign is on.

Great location and excellent service

Quaint boutique luxury hotel

Genuinely Warm Hospitality & Thoughtful Service

From the moment I arrived, the reception team made me feel so welcome—especially Nicole and Jessie. They were incredibly friendly and attentive, almost as if they already knew what I needed before I asked. Their genuine care made my stay truly special. Highly recommend this hotel if you value thoughtful service and a restful stay. We will definitely come back.

Outstanding service here. Would recommend! Prime location in Central HK!

I chose the Pottinger for its location which I know well. Restaurants, shopping, all on your doorstep. Staff were very helpful