Overall the stay was very pleasant until after the check out, I found out that lost my jacket at the hotel room, so I called them. It took them a couple of days to search for it and told me no. It was at the changing room.. but I was told they did not find it.

One of the world’s best hotels.

Very good overall.

Even the roses shimmy and shine

My fifth stay at The Peninsula Paris, I love everything about it. The building, the warmth of the rooms, the quality of the food, and especially the friendly and helpful service of the staff. The gym is spacious and modern. My partner loved the spa treatments. For my birthday we arrived at the room after dinner to find they had decorated the bathroom with candles and rose petals and had drawn a bath topped with rose petals. Spectacular!

good

Perhaps the most comfortable hotel in Paris.

Disappointing.

The mattress had one very deep, worn area on each side, once you rolled into it, you were stuck there for the night. They left dirty dishes in our room for our entire four nights stay, which they didn’t remove until we asked. Except for the croissants breakfast was very underwhelming.

i'll be back

Wonderful stay. Every detail was thought of

Beautiful hotel and the staff was probably the most attentive and friendly of anywhere we stayed in Paris. They really make you feel like VIP guests and take extra care to make sure your every wish is fulfilled. Would definitely stay here again

Better options in Paris

The property is great, bed is comfy, towels are plushy and delicious, cleanliness is amazing and the hotel staff were very nice but the restaurant was highly disappointing. I am unfortunately rating the hotel based on the restaurant experience as well. The one part that was completely unacceptable on the hotel's part is that I had amenities delivered to our suite twice during my stay that included an allergen for me and when I expressed this at check out, the answer I received was, 'It would have been better if you had let us know yesterday.' Well, it would have been better if the hotel had read all of the notes on my profile as they were fully aware from weeks beforehand and in writing. Also, I felt very ill during my stay so calling In-Room Services was not a priority and I should not have to be the one pointing this humongous mistake out if I have already given the hotel the information. This is particularly dangerous if you have children! Regarding the restaurant, when I ordered the 40 Euro 'Exotic Berries' plate which was simply a tiny plate (size of a handful at best) of strawberries, blueberries, and raspberries, it came with visibly moldy blueberries. Also, part of Wait Staff was very rude.