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aqua mirage club & aqua parc - all inclusive

Aqua Mirage Club & Aqua Parc - All Inclusive

Km 5, Route de Tahanaout, Marrakech, 40065, Marrakech, 40065, MA

    Luxurious Spa Experience
    Indulge in massages, body treatments, and facials at our onsite spa for the ultimate relaxation.
    Exciting Recreational Amenities
    Enjoy 3 outdoor swimming pools, a complimentary water park, and outdoor tennis courts for endless fun.
    All-Inclusive Luxury
    Savor meals and drinks at dining establishments, bars, and poolside bars without worrying about additional charges.

    Make your reservation now to experience the perfect blend of luxury and relaxation at Aqua Mirage Club & Aqua Parc - All Inclusive.

    choose room

    Available from Sunday, November 8, 2026 to Monday, November 9, 2026
    Quadruple Room
    Quadruple Room

    140 GBP
    For 1 night
    Non-refundable

    Specifications
    • Size: 29 m2
    • Max adults: 2
    • Max children: 3
    • Max occupancy: 4
    Book now
    Triple Room
    Triple Room

    151 GBP
    For 1 night
    Non-refundable

    Specifications
    • Size: 29 m2
    • Max adults: 3
    • Max children: 0
    • Max occupancy: 3
    Book now

    facility at Aqua Mirage Club & Aqua Parc - All Inclusive

    Elevator
    Fitness facilities
    ATM/banking
    Gift shops or newsstand
    Golfing nearby
    Television in common areas
    Library
    Free breakfast
    Safe-deposit box at front desk
    Multilingual staff
    Porter/bellhop
    Full-service spa
    Smoke-free property
    Pool umbrellas
    Wheelchair accessible parking
    Area shuttle (surcharge)
    Waterslide
    Conference center
    Snack bar/deli
    Turkish bath/Hammam
    Parking (limited spaces)
    Basketball on site
    Volleyball on site
    Free self parking
    Free water park access
    Pool sun loungers
    Free buffet breakfast
    Concerts/live shows
    Children's games
    Wheelchair-accessible public washroom
    Wheelchair-accessible van parking
    Wheelchair-accessible spa
    Wheelchair-accessible pool
    Wheelchair-accessible fitness center
    Wheelchair-accessible on-site restaurant
    Handrails in stairways
    Lifeguard on site
    Well-lit path to entrance
    Stair-free path to entrance
    Free breakfast
    Full-service spa
    Fitness facilities
    Area shuttle (surcharge)
    Free WiFi
    24-hour front desk
    Luggage storage
    Table tennis
    Karaoke
    Wheelchair accessible
    Evening entertainment
    Steam room

    policies

    Check-in: 03:00 PM, Check-out: 12:00 PM

    Pets not allowed

    No rollaway/extra beds available

    Service animals not allowed

    Minimum age for proof of COVID-19 vaccination requirement: 12

    Guests must provide proof of COVID-19 vaccination

    Cashless transactions are available

    Guests must provide health documentation

    Travelife

    Property does not offer onsite COVID-19 testing

    Professional property host/manager

    location

    Faq

    You can access your rooom between 03:00 PM and anytime

    You must vacate the accommodation from 12:00 PM

    No, the establishment does not have a Wi-Fi connection.

    No, the establishment does not have a parking.

    No pets are not allowed

    No, the accommodation is not suitable for children.

    Yes, cleaning is included in the price.

    Yes, you will be able to cancel your reservation from your customer area.

    You will be charged as soon as you have made the payment for your reservation.

    No, no security deposit is required to book an hotel room via our app.

    Of course, you must present an identity document upon arrival.

    No, the the accommodation does not have air conditioning.

    No, the the accommodation does not have a swimming pool.

    The average not for this establishment is 8.4

    Last reviews

    G
    G8400DFkimp
    Family STROUD, STROUD DISTRICT, COTSWOLDS, ENGLAND
    10/10
    Had a fab stay for a week with my boys.

    I wanted to write a review as so many people have put negative reviews. We have just returned from a fabulous week. The staff were super helpful and friendly. Reception staff in particular had some incredibly rude people to deal with and did a great job. Animation staff were friendly and kept my boys entertained all week. The staff in the restaurant work so hard to keep up with clearing tables. More staff would be beneficial with this. A big selection of food was available so you have plenty to choose from. Bottles of water are given out as often as you need. The water park is brilliant and such an added bonus. The lunch available there is delicious. The grounds of the hotel are kept immaculate and it’s a beautiful space. The rooms have everything you need and we had a fridge that didn’t work, but with a quick call to reception it was sorted quickly. For the price we paid for the holiday it was exactly what we were looking for.

    Saturday, April 11, 2026
    6
    679catel
    Family
    6/10
    Larger family holiday review

    We’ve just come back from a week at the Aqua Mirage Club and it’s a bit of a mixed bag. There are some really good elements, but also a few frustrations that took the edge off the stay. The aquapark is definitely the highlight. There are loads of slides, they’re good quality and, unusually, there were no queues at all. The wave pool was a big hit with the kids and is very well supervised. There’s also a heated pool, which was useful at this time of year. The sports facilities are also very good, with a proper 4G football pitch, tennis courts and a basketball court all in great condition, although equipment needs to be hired with a cash deposit. The rooms were clean and spacious, and the interconnecting setup worked really well for us as a family. Housekeeping was consistent and the air conditioning worked well, with temperature control from 16°C upwards. The bathrooms are a bit dated but everything functions as it should. The only downside was that noise carries quite easily, especially from corridors and evening entertainment. Food was generally good in terms of quantity and consistency. There’s always plenty and it’s kept hot and fresh. Breakfast in particular had a lot of choice, although the drinks are quite basic. Lunch at the poolside snack bar is convenient but can mean waiting around 15 minutes at busy times. The biggest downside for us was how busy everything felt and how that affected access to services. Sunbeds are effectively gone by mid-morning, it can be difficult to find a table at meals, and queues for food and drinks are pretty common. It feels like the hotel is running at full capacity. Drinks were another weak point. Only local spirits are available, and although branded bottles like Jameson and Haig Club are on display, they’re not actually served. Beer and wine were fine, but nothing special. During the day, beer is only available at the snack bar and not at the main bar, which means you have to go to specific locations to get certain drinks. There’s also no clear signage explaining this, so people end up wandering around trying to work it out. Water also has to be collected from bars rather than being readily available. The way the hotel is run also stood out. Staff seem to stick very strictly to their individual roles, which means things like clearing tables or restocking don’t always happen quickly, even when people are around. There’s plenty of entertainment and the staff are friendly without being pushy, but some of it felt quite basic, particularly the kids’ disco. The evening area is large with lots of seating, but the sound system is very loud without always being clear. One small point worth noting is that the spa only accepts cash. Overall, there’s a lot here, especially for families with younger children, and the aquapark alone will be a big draw. However, the experience can feel quite effortful at times due to queues, limited access points and how busy it gets. We will probably look elsewhere next year.

    Saturday, April 11, 2026
    G
    ghjhggddhjjv
    Family
    6/10
    Good value, not special. Perfectly fine.

    The stay took place during the first week of April. The hotel appeared to be operating at or near full capacity during this period. In the main restaurant at breakfast, coffee and juice machines ran out of glasses and these were not replenished quickly. Guests at busy times had difficulty finding tables, particularly larger groups, and table clearing and resetting was slow. Sun loungers around the main pool were generally fully occupied by around 09:00 to 10:00. Later in the afternoon, some loungers became available. The aquapark area provided additional space but did not have food or alcoholic drinks available. The hotel includes a heated pool. The aquapark contains multiple slides, many of which are rubber ring-based, and there were no queues observed for these. There were multiple lifeguards stationed at the slides. The wave pool operates for approximately 15 minutes each hour and is supervised by two to three lifeguards. The main pool depth is approximately 1.15 metres. Toilet facilities are limited in number. At the main pool there are two toilets, and at the aquapark there are also two toilets, located some distance from parts of the area. Toilets were observed to be clean but basic. The poolside snack bar serves food such as cheeseburgers, chicken burgers, chips and paninis. At lunchtime, queues of approximately 15 minutes were observed. A separate snack offering is available later in the afternoon (around 15:30), including rolls and pastries. The main restaurant requires guests to change out of swimwear, which results in higher usage of the poolside snack bar during the day. Breakfast includes pastries, pancakes, yoghurt, cereal, eggs, sausages and hot dishes. Food was observed to be hot and replenished. The grill station had queues of approximately 10 minutes. Juice is dispensed from a machine using syrup, and coffee is dispensed from a machine using powdered mix. Moroccan mint tea is available and served in a traditional style. Guests staying more than seven days are offered access to an Italian restaurant and a Moroccan restaurant. The Italian restaurant provides table service. The food served was similar to that available in the main restaurant. A children’s option is available. The Moroccan restaurant was not visited. During the day, beer is available at the snack bar but not at the main bar. The main bar serves local spirits and soft drinks. In the evening, beer becomes available at the main bar. There is no clear signage indicating where different drinks are available. Bottled water is available at bars but not widely distributed elsewhere. Guests must obtain water from bar areas. Branded bottles such as Jameson and Haig Club are displayed behind the bar but are not available for service. Only local spirits are served. No premium spirits were observed to be available for purchase. Beer and wine are local. Beer is served in approximately 330 ml glasses and wine in approximately 200 ml measures. At busy times, limits are placed on the number of drinks served per person, and queues form at the bar. The main bar is the only bar serving the main evening area. The aquapark does not allow alcohol. A snack bar within the aquapark serves soft drinks and food such as sandwiches and pizza from 12:30. Ice creams are available for purchase at an additional cost. Entertainment takes place in the evening in a large seating area. Activities include bingo and quizzes. These are delivered in multiple languages. The sound system is loud but voice clarity is limited. Soft drinks in the evening are self-service and syrup-based. The children’s mini disco starts at 20:30, and the main show follows at 21:30. During the disco, security staff are positioned around the dance area. The kids club operates from 09:00 to 12:30 and from 15:00 to 17:30. Activities include face painting, dance classes, football and basketball. The gym is available for guests aged 16 and over and contains free weights and machines. The machines are older and not well maintained. Sports facilities include a near full-size 4G football pitch with lighting and goals, six tennis courts, a full-size basketball court and a mini-golf course. Equipment such as rackets and balls must be hired using a cash deposit. Rooms are available with interconnecting configurations. Rooms are cleaned daily, with towels replaced. Linen is clean. Bathrooms are functional with hot water and adequate pressure. Air conditioning is available and can be set from 16°C upwards. Ground floor rooms provide direct outdoor access. Noise from corridors and evening entertainment can be heard within rooms. The spa operates on a cash-only basis.

    Saturday, April 11, 2026
    D
    dawnj467
    Family
    8/10
    All Inclusive additional payment

    Be warned, if you have a pick-up time after 3pm they insist you wait in reception and can not go into the hotel, or you have to pay a ludicrous amount of money. This isn't acceptable when you have paid All Inclusive. The rest of the stay was good for a large resort hotel. The animation team were brilliant. Sort out the additional payments and you may actually get more people staying.

    Friday, April 10, 2026
    N
    nicolabW8856PL
    Family
    4/10
    Could be so much better

    Some positives, views and gardens, but overall there was just too much that ruined our stay. Hotel is very bureaucratic and restrictive policies get in the way of relaxing and enjoying a holiday. We all got ill, hot buffet was tepid, drinks revolting. We ate out as much as possible. Awful smell morning and evening from the water treatment

    Friday, April 10, 2026
    P
    P8674DZbenb
    Family
    2/10
    Overall a good holiday ruined on last day - avoid!!

    Would strongly advise against this hotel, had read the reviews and came anyway but it's true, hotel forces people to pay additional charges on departure Firstly - as with many people, we had an issue with the pool towels, you pay 150 each as a deposit, when we returned them they had lost one of the cards we exchanged to get them. You have no evidence of how many you exchanged at the beginning and so was an hour of arguing to get the money back. We had heard others had issues on check out so went well before our pick up and had a nightmare! They said we hadn't paid the tourist taxes when we had to on arrival when we had. After some time arguing they agreed their fault and we could leave. A bit stressful but thought we had got everything resolved until we then did try to leave... It seems they purposely wait until pick up time and then they refused to let you go, despite earlier saying we could all resolved. We booked through Easyjet but they don't have anyone on site, we spoke to them who advised we should either walk out or pay and they will investigate. After 30 minutes of arguing with extremely aggressive staff (especially Jaamal) and being refused exit by security guards (horrible for a family with 3 young kids) and easy jet saying we should just leave we ended up paying. The evidence on their system was obviously wrong (was totally fabricated) and the number we supposedly owed changed every 5 minutes, there is clearly a reason why they don't give you any receipt and make you pay by cash rather than card, it felt very much like a scam rather than an honest mistake, especially has it seems relatively common and the aggressiveness of the ordeal. Such a shame they try and get a quick profit from screwing people over once they have no choice - it was either pay something that was clearly made up or miss our flights. Absolutely horrific end to an ok not great holiday.

    Thursday, April 9, 2026
    N
    Nomad17751302686
    Family OXTED, SURREY, ENGLAND
    10/10
    Excellent time at the Aqua Mirage Resort

    We had an excellent time at the Aqua Mirage resort over Easter. Staff were very helpful and attentive. They offer a range of activities for children and the water park is great. We went to the Spa and had the Hamman Bath with facial and it was superb, Mina and Lubina were excellent and were great with my 12yo who had the same treatment. The rooms are spotless and cleaners were great. This resort had a mixture of everything and the excursions are also good - we did the city tour and Atlas Mountains/waterfalls and had a great time. I’d highly recommend this resort!

    Thursday, April 9, 2026
    1
    176rajeevc
    Family SOUTHALL, EALING, GREATER LONDON, ENGLAND
    2/10
    Poor service, never again

    Disappointing start overshadowing the stay (currently day 2) We’re currently on day 2 of our stay at Aqua Mirage, and unfortunately the experience so far has been dominated by a really poor start. We arrived at the hotel around 12:30pm, fully aware that check-in wasn’t until 3pm — which is absolutely fine and expected. However, what we found completely unacceptable was that we were not allowed to use any of the facilities or even get some food while waiting. We were told we had to sit in reception for hours unless we paid an additional £10 per person. I’ve travelled extensively and stayed in many all-inclusive resorts, and I have genuinely never come across a policy like this — it felt unnecessarily strict and frankly ridiculous. After multiple complaints, including speaking to management, they refused to budge, so we ended up paying just so we could have lunch. To make matters worse, when we went to lunch, there was nowhere secure to store our luggage. We were told to leave it in reception, which was small, poorly presented, and didn’t feel secure in any way. This added another layer of discomfort and frustration right at the start of our stay. Things didn’t improve after that. When we were finally given our room, we discovered that we couldn’t access the balcony at all. The door opened inwards but was completely blocked by the bed allocated for our child, and there was no space to move it — making the balcony entirely unusable. We called reception three times over the course of an hour and were repeatedly told someone would come to fix it — no one showed up. My wife then had to go down to reception and spent 45 minutes with guest services arguing for a resolution and requesting a complimentary upgrade given the poor start to our stay. In total, it took about an hour and a half to be moved to another room — not an upgrade, just a basic functioning room where we could actually access the balcony. Despite everything, management refused to offer any meaningful gesture to make up for the experience. Initially, they offered a one-hour late checkout, which was useless given our early morning departure. Eventually, they offered an extra visit to the à la carte restaurant, but still refused to consider a room upgrade. All in all, we lost 2–3 hours dealing with issues that should never have happened in the first place. It was a very frustrating and disappointing start to our holiday, and it’s disappointing that we’re now on day 2 and still reflecting on how poorly things were handled. To be fair, the hotel facilities themselves seem quite good, but the reception staff and management seriously lack customer service awareness. It felt like the priority was enforcing rigid policies and saving money rather than looking after guests — something I’ve rarely experienced to this extent. Based on our experience so far, I wouldn’t return.

    Thursday, April 9, 2026
    L
    L4484SAjanets
    Family
    10/10
    A wonderful stay at a lovely resort

    I was a bit sceptical given the size of the complex and the number of people staying given it is summer holidays. But I found this to be an amazing hotel. Everything runs very smoothly. Every part of the resort is spotless and is cleaned daily. The outside areas are very pretty and make for a lovely setting. Food is plentiful, loads of choice and very tasty and a great salad bar. There’s loads of staff to help. Just 2 small points and that a sugar free drink option other than water would be good and also a reading light in the bedroom. But neither of these distracted from an excellent stay at a really lovely resort.

    Wednesday, April 8, 2026
    M
    Marioni17
    Family
    2/10
    The Ryanair of hotels

    This is the Ryanair of hotels. Which is pretty much the worst thing you can say about a business. First attempt of a money-grab at check-in. If you are unfortunate enough to arrive before 3pm, you are not permitted to use the hotel facilities unless you pay a fee for each person (I assume this is the same checking out if your flight is past 11am). If you don’t pay, you must sit and wait in the depressing reception area with mould-covered ceilings until check-in. Travelling with 2 young kids, this is less than ideal, but we put up with it on principle as we only had 1hr to wait. I have never experienced this procedure at any other all-inclusive hotel, and we’ve been to a few. Second scam at checkout. You are required to pay a hefty deposit for pool towels (£60 for 4) upon check-in (fair enough). On checkout, you need to return them to the pool kiosk (which closes 1hr before the pool does), they give you a ticket, and you take your ticket to a separate desk at reception, who refund you your deposit (an absurd process in itself). We went to return our towels when the pool closed at 6 and the kiosk was shut. As we were checking out at 8am the next day (and the pool opens at 9), we went to reception at 6:15pm to ask if they could return our deposit and take our towels. Unfortunately, it was ‘computer says no’ and there was just no way of getting our deposit back, and we were told ‘you can keep the towels if you want’. How thoughtful. When I asked to speak to senior management, I was informed there is NO senior management in the hotel beyond 6pm. Shambolic if true. The guy on the customer service desk had no interest whatsoever in trying to help. Appalling service. There’s a multitude of little charges included in the T&Cs for lost keys, towels etc which is annoying and off-putting (like Ryanair) but also fair enough in a way. Those costs add up and hotels can’t just be expected to swallow the costs all the time. But the check-in process for entry and the towel deposit “service” is an absolute money-grabbing scam. Elsewhere the tiles in the aqua park are sticking up like landmines all over the place and if you get out without breaking a toe you’ll have done well. The buffet room is dirty (floors uncleaned from one meal to the next, smears all over the walls), the Italian restaurant (which you are ‘treated’ to once per stay) is beyond a joke. One of the worst meals I’ve had. And the process of ordering from the à la carte is absurd. You have to preorder for every person a few days in advance. The Moroccan restaurant is fine, and the buffet food is acceptable if a bit chaotic. Although they often run out of plates and other food items which take a while to return. Very limited drinks options for adults and kids. No juices for dinner. Only fizzy drinks! And seemingly no beer for adults, which I’m not fussed about, but I imagine some people will be. Don’t expect too much at the bars either. Generally awful drinks. Don’t even bother with the coffee. They charge for a Lavazza. It’s such a shame because the grounds are lovely, the staff in the main are trying to do a good job, and the facilities are ok. If they could look past making a quick buck at every opportunity, it would actually be an enjoyable, cheerful experience. Would not return or recommend.

    Tuesday, April 7, 2026
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    contact info

    Km 5, Route de Tahanaout, Marrakech, 40065, Marrakech, MA.

    +212 525-078000

    check-in : 03:00 PM
    check-out : 12:00 PM