GautamiRai
★★★★★ An exceptional family holiday – exceeded all expectations
We stayed at Lapita from 20th to 27th and had a truly wonderful experience. It is a beautiful hotel and one of the best family holidays we’ve had. The four theme parks were fantastic for the kids and kept them thoroughly entertained throughout our stay. We were on a half-board plan, and when our flights were delayed, the reception team were incredibly kind and accommodating—they added a meal for the next day and also offered us spa discounts, which was very thoughtful and much appreciated. The service across the hotel was exceptional—from reception to restaurants, housekeeping, security, and the buggy service. Everyone was professional, warm, and always smiling. A special mention to the amazing restaurant staff—from Day 1, Mujammil took exceptional care of us and was always attentive and welcoming. Thank you as well to Nandu, Sangam, Kranti, Paul, and Rebecca—each one of you works incredibly hard and truly makes guests feel valued. The kids’ club was one of the best we have ever experienced. Chatu, Phoo, and the rest of the team were absolutely amazing. Our children were always happy, well looked after, and thoroughly entertained, which made the holiday even more relaxing for us as parents. The spa experience was also excellent, with a special thanks to the wonderful Eni, who made it truly memorable. Overall, this holiday exceeded all expectations. Lapita delivers outstanding service, a fantastic family experience, and genuine hospitality. We would highly recommend it and would love to return