Oasis of tranquility in the middle of Media chaos

The best Riad in Marrakech, the location is near all monuments and many restaurants are nearby, The hotel is very clean and public spaces are wide enough, the entrance is only 1 min by feet, and you feel at home once you are inside, The rooms are spacious and the housekeeping are doing a great job to keep it tided and clean The hotel used to be an old house and once you jump in there is an automatic soundproof from noise outside, The hotel is very well maintained by the owners and if you ask for the moon they will bring it for you, Special thanks to the ladies of breakfast, their Mssemen is very delicious. Reception is open 24/24 and nothing seems to bother them, my wife was sick and their went outside looking medicaments for her at midnight, We highly recommend this hotel to every one and we would love to comeback again,

Outstanding Palais Blanc Riad

amazing traditional riad with big rooms, kept spotlessly clean and pristine by the amazing staff, the heated pool was perfect in December and it is one of the biggest pools in the medina, Breakfast was perfect with plenty of options and breakfast staff was ideal, All staff were friend, welcoming and helpful, The spa is a 5 stars SPA, the spa experience worth a visit, We would love to comeback again, keep it up Palais Blanc Riad staff,

Terrible experience

We travelled to Morocco in December 2025 and stayed at this hotel from December 26–28. On our first night, the hotel turned off the hot water overnight. As it was very late, we did not complain at that time. On the second night, there was again no hot water. When we contacted the front desk, we were given vague responses and told they did not know what was happening. We then contacted the tour company we had booked through. Hotel staff eventually told us that they could not turn the hot water back on and that only one room in the hotel had hot water, which we could use if we wanted to shower there. We had spent the entire day walking in the rain and urgently needed a shower. The situation became worse the next morning. We had an early flight and woke up at 5:00 a.m. to find there was no electricity and water - hot or cold. The hotel was completely dark, and no one was at the front desk. There was another elderly couple who was very distrubed by this as they were also flying out at the same time. Electricity and hot water were restored at 6:00 a.m. The front desk staff arrived at 6:15 a.m. and apologized, stating he had no control over the situation as he was “only an employee.” This experience was extremely disappointing and unacceptable. I would not recommend this hotel to anyone.

Absolute hidden gem of a Riad

We absolutely loved our stay. It’s a hidden gem in the heart of the old medina. The entrance is rather unassuming off the street but once you find the bell you enter a little oasis of peace and serenity. All the staff were exceptional and our room was beautiful with a private balcony over looking the pool. Breakfast is served to you and was excellent with offer of more of anything and lots of choice. We felt like the only guests and pretty much were as it’s quiet in the heat of July/August. It’s easy to get around with taxis constantly buzzing past or short walk (be brave) to some great restaurants and roof top bar/restaurants Ahmed was super helpful and made great recommendations. Highly recommend.

A great riad in the medina. Everything was good. The breakfasts were fantastic. The rooms spacious clean and air conditioned with stable wireless access. The pool and surrounds ideal for an afternoon relax. The staff were very helpful and friendly. Easy walk to all areas. Highly recommended.

A tranquil oasis in the chaotic Medina

You will find this Riad off a very busy road, down a semi dirt track and once you have rung the bell to be welcomed in you find an oasis of tranquillity! everywhere is busy in Marrakesh so to retreat to something so peaceful was perfect for us. The pool area for a Riad is great, you can actually swim in it and there are plenty sun loungers that are comfy around to chose from in a very sunny courtyard area pretty in design with some fruit and olive trees. By far the best though was the staff, always happy to help and with a smile really very lovely and Ahmed helped beyond with taxi transfers and excursions. A wonderful relaxing stay in the middle of a very chaotic, fun and vibrant city.

We really enjoyed our stay here. Friendly staff who were so helpful. Excellent breakfast and we really loved the mint tea. Our room was super clean and beautifully designed. The only negative- the hotel could be more presentable from the outside- it feels like youre walking down a run down alleyway when you turn in off the road. Saying that, if we were to return to marrakech, we will definitely stay again.

C’est un bel endroit avec un personnel au petit soins dommage un groupe d’une vingtaine de personnes nous a fait oublier le calme et la zenitude du début

Ahmed was the perfect host! The room was clean and comfortable. The riad is close by the soups. Walking distance to many things.

Pleasant stay

It was on a busy little street which might be daunting to walk on for some. The staff are really sweet. Our room was plenty big. And felt lovely and clean. Pool was warm. The only con to the rooms, I’d say is that the tv didn’t work (despite several calls to have it repaired) and the cosmetics are low standard; you expect nicer oily shampoos / shower gel etc in a place like Marrakesh. A lot nicer. There is a man who seems to hover at breakfast time. Is it the owner? He doesn’t help the staff but rather lingers and it’s a bit odd really :)